Call Us: 01384 892941
Tick
More than 40 years in the drinks industry
Delivery
* FREE DELIVERY ON ORDERS OVER £250
    Phone
CALL US: 01384 892941
    Delivery

Privacy Policy

GDPR

Appendix to Customer Terms – The Wine Press, Frenmart LTD

The Wine Press is committed to protecting your privacy and complies with the principles of the new General Data Protection Regulations [May 2018]

We gather and use certain information about companies where it is in the interests of our service to you, the customer, to send communications for legitimate interest purposes only. We act with integrity and under the guidance of the ICO.

Our commitment

We will ensure that:

                    • Data is used in the interest of our service to you, the customer

                    • Data is current and accurate

                    • Data is not excessive or irrelevant

                    • Data is removed after a reasonable period of time once the commercial requirement is ended (after statutory requirements have been fulfilled)

                    • Data is not shared without permission

                    • Data is not used in ways that are unacceptable or unexpected by the person it is about

                    • Data is kept securely

                    • Data is deleted when the person exercises their right to be forgotten

 

What data we gather

We may collect the following data:

                    • Name and job title

                    • Contact information including email address/mobile phone number

                    • Other information relevant to deliveries, financial transactions, price changes, product updates, new products and customer offers.

 

How we use this data:

                    • For our own internal records

                    • To contact you in relation to the smooth running of our business.

                    • To send you emails about information we think will be of interest to you. E.g. relevant to deliveries, financial transactions, price changes, product updates, invoices and statements.

                    • To contact you via phone, email or mail for genuine business reasons directly relating to our professional services

 

Other uses of data:

                    • We will never lease, sell or distribute your personal data to third parties unless we have your permission or the law requires us to

                    • We send out marketing information. We have emailed you and offered you an opt out.

                    • You can opt out by stating OPT OUT in the subject line and sending to on to contact@wpwines.com 

 

Data retention and Right to be forgotten

When you have consented to us holding your personal data:

                    • It will be retained for no longer than is necessary for the purpose it was obtained

                    • All personal data would be kept for no more than 1 year after trading ceases

                    • You have the right to be forgotten – please email contact@wpwines.com

 

Right of Access

                    • Individuals have the right to access their personal data and supplementary information

                    • The right of access allows individuals to be aware and verify the lawfulness of the processing

                    • We will provide a copy of the information held free of charge and provided within one month of the request

                    • A request to access information should be sent by email to contact@wpwines.com

 

Data Controller contact details

Edward Wilson contact@wpwines.com